ABOUT CONSULTING SPEAKING RESOURCES VIDEO
Search

Destination Leadership
Z-Newsletter Archives
DMOU
Best of the Net
Industry Opportunities
Suggested Reading
Tourism 101
DMO Pro
Other Stuff
Sign Up
 
If They Wanna Leave, Should We Let Them?
Tags: no tags     Categories: Opinion
Regional Marketing of a Destination makes all kinds of sense. Beyond the economies of scale that can be achieved and the duplication of administrative effort that can be avoided, the simple reality continues to be that the consumer does not recognize geo-political boundaries as they choose their destination.



And, despite the usual charges of favoritism regarding which town gets the business, I don't know very many DMO professionals that would steer a client or a consumer to anything but the right choice for their particular needs. Some people may think that happens...but they don't know the mind of a DMO sales pro. They just don't think like that.



However, there seems to be a growing trend for suburban and/or regional partners to rattle sabers and split off into their own DMO in a Tourism version of Helen Reddy's "I Am Woman (Hear Me Roar)."



The way it normally goes down is that a metro or regional DMO has a budget of over a million dollars. One or two communities or counties start pitchin' a fit about not getting their "fair share"...when they've traditionally tossed $50,000 (or less) into the plate each year.



But, as hotel inventory has grown in these communities (and business has been good), the money available to be invested into Destination Marketing may be edging into six figure territory. And, for smaller town governments and hoteliers, that sounds like big money. Except, when administrative costs are applied, there is often precious little left for the serious business of destination marketing.



It would be so simple, as many of my friends facing these defections have confided, to just wish these egoists "good luck" and enjoy life without the constant whine that has been coming from those towns over the past few discontented years. After all, most won't have budgets big enough to do much more than feel good about themselves. And most won't be able to actually siphon any business away from the larger DMO. Hell, let 'em go.



But, that's not in the best interest of the consumer. And, if DMOs are dedicated to benefiting the destination and its residents, they'll know that the consumer is best served (and most able to impact the economy) with a consistent regional message that leaves community egos at the door.



Much as it pains that part of me that thinks thankless children shouldn't be coddled, I encourage those regional powerhouses experiencing defections to keep the door open so that, when these breakaway groups get over themselves, they'll still have a home.

Comments

Name : All fields marked with a red arrow are required.
Email : (required, hidden)
Comment :

ABOUT CONSULTING SPEAKING RESOURCES VIDEO
Bill
Terri
The Blog
The Book
Clients
Contact
Destination Leadership
Strategic Planning
Marketing Reviews
Website Reviews
Destination Audits
Organizational Audits
DMO Funding
Presentations
Workshops
Political Advocacy
Executive Coaching
Clients
Trends
Internet Marketing
Social Media
Customer Service
Political Advocacy
Impact of Tourism
Clients & Raves
Publicity & Materials
Destination Leadership
Z-Newsletter Archives
DMOU
Best of the Net
Industry Opportunities
Suggested Reading
Tourism 101
DMO Pro
Other Stuff
Trends
Customer Service
Internet Tactics
Tourism Impact
Destination Leadership
Cool Clips
Archives