With government and media scrutiny at an all-time high, it's fairly clear that the DMO/CVB industry has done a lousy job communicating the critical importance of our work and why we do business the way we do. That said, we still need to be accountable.
But, because DMOs and CVBs are such unique animals, how do we prove that we are “on the case” and producing a high ROI? It’s time to schedule an outside Organizational Review.
Zeitgeist combines a unique knowledge of how DMOs work with a keen understanding of how CVBs are viewed by government and the media. We’ll examine the organizational structure, its management, its programming and its relationships throughout the community to provide the Board and Management with a barometer of organizational excellence. Where we find aspects to crow about, we will. Where we find opportunities for enhancement, we’ll communicate those to Management. And, if we discover issues regarding personnel, we’ll communicate that in a private memo to management and/or the Board.
We're your partners in this process because we want you to succeed and be able to leave a mark on your destination and the people you serve. And, Zeitgeist only accepts Organizational Audits that are designed to improve the DMO. If the Audit is a designed to be thinly veiled hatchet job, we'll pass.
To discuss our unique take on how Organizational Reviews can work for you, call or e-mail Terri White, our High Priestess of Client Relations.